Keep all documents (invoice, contract, exchanges, photos): the sworn declaration supports these documents; it does not replace physical evidence.
In what situations is it requested?
- a small claims lawsuit or application before a tribunal;
- a complaint to a consumer protection body;
- a refund request to a merchant or financial institution;
- disputing a credit card payment.
What should the declaration contain?
- your identity and that of the merchant;
- the description of the product or service, the date and price;
- the defect observed or non-performance, with dates;
- the steps already taken with the merchant;
- a statement of truthfulness.
How does this relate to small claims?
When the dispute is settled before the small claims tribunal, a sworn declaration can supplement your evidence; the context is explained in our dedicated article.
Can it be sworn online?
Yes, when the document and situation are eligible for remote oath commissioning, by videoconference.
Online oath commissioning in Québec: how does it work?
Assermentation Express
Assermentation Express is not a consumer protection body or a legal adviser and does not rule on the merits of your complaint. This service is limited to receiving the oath or solemn affirmation on a document already prepared.